Free Returns on all orders shipped to UK
Free shipping on orders to UK
Student & Key Worker Discount
Size Chart
If it doesn't fit, return it within 30 days, as long as it's unworn, unwashed and unaltered.
I ordered a pair of shoes directly from the website on 29.9.24. The shoes arrived 7.10.24. I'd ordered a size 9 and dissappointingly received a pair of size 8.
I contacted customer services on 8.10.24 and arranged a return. This was collected 10.10.24 and delivered 14.10.24.
On 23.10.24 I contacted customer services as I not heard anything. Having been asked to confirm the return tracking number, my return was confirmed and I was informed I would be refunded, contrary to my request for the correct sized shoes.
I was then told the correct size was out of stock and I would have to recieve a refund. Having checked the website the correct sized shoes are listed as in stock.
I have to say this is singularly the worst online shopping and customer service I've experienced in over 30 years.
Buyers beware ...
Although expensive, possibly the most comfortable shoes i have ever worn , really light. Would certainly purchase again.
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