Holiday Extended Return Period

Holiday Extended Return Period: 

Extended Holiday Return Policy

We will gladly accept your return of unworn footwear. For the holiday season, any products purchased after November 3rd, 2025 till December 16th, 2025, will be eligible for returns through January 15, 2026.

How to return your order

  1. We will gladly accept returns for merchandise purchased through catfootwear.co.uk. If you purchased from another store or website, please contact the retailer directly. Merchandise must be returned in its original unworn condition, and within 30 days of original purchase (invoice date).

  2. In order for us to process your items correctly, please contact us via email at help@catfootwear.co.uk, where are team will provide you with a RAN(Returns authorisation number ) and will provide you further instructions.

  3.  Please do not return any item until you have spoken to us first, any item returned to us without a RAN will be rejected.

Please be sure to email our customer services if unsure.