We currently accept the following credit cards:

• Visa & Mastercard credit and debit cards.
• We also accept PayPal, Apple Pay & Klarna.

This usually happens when the billing and the shipping addresses are not the same, the transaction shows as pending. If this happens please contact Customer service at help@catfootwear.co.uk

Our system doesn't accept special characters (accents, parenthesis etc), so you please make sure that when you enter your address, it doesn't contain any of these.

The most likely reason is that there is a typo when entering the code, the discount code has expired, or the item you're trying to use it on is already discounted.

Most of our discount codes will not work in conjunction with any sale item or promotion. They may be single-use only and not be valid for a second use.

Once your order is complete, unfortunately we can't honour your discount code. But don't worry, if it's still valid you can always use it on your next order.

Unlock our exclusive 10% student discount at CAT with Student Beans.
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Once you have signed up for our newsletter, you should receive a 10% discount code via email. Sometimes this takes a little while to come through so please allow a few moments to receive it. Enter the code at the checkout to receive 10% off your next order! Please note it can only be used on full price products and not in conjunction with any other offers. Sign up here.